Handling Failed Payments and Dunning
Keep subscription revenue healthy by understanding failed recurring charges, Stripe's automatic retries, and dunning emails that recover lost payments.
Why Recurring Payments Fail
Subscriptions renew automatically, but cards expire, run out of funds, or get blocked. These involuntary failures are a major source of churn.
The past_due Status
When a renewal charge fails, Stripe moves the subscription to past_due. The customer still has access while Stripe attempts recovery.
All lessons in this course
- Introduction to Stripe Subscriptions API
- Creating Products and Prices for Plans
- Customer Portal & Basic Billing Management
- Handling Failed Payments and Dunning